My two friends and I arrived for a spa day on Sunday, January 19th. Everyone was generally nice and professional but no one really cared that we were disappointed. Every spa in the world that I have been to, mostly NY, has a spa hang out area with drinks and fruits, this place had a pool and hot tub but nothing else and their waiting room didn't even have water, they give you an 8 ounce bottle after service. They are not working for their tip and it shows since it's automatically included and set at 18% every spa allows you to choose your tip that way they work for it. Most spas would schedule you for 7:45 if they want you to be there at 7:45 not 8 and then cut your service short since you weren't there at 7:45 4. They explained that IF we would have gotten there early then getting set up (going to room, getting a robe, and undressing) would not have taken away from our service time. The whole thing lasted only 30 minutes (salt scrub and massage) and they blamed it on us being ON TIME (8 am service, we arrived at 8:03 I have a picture for proof). I choose an 'add on' service which didn't extend the amount of time of the full service - Most commonly Spa's will extend the time of your service in order to include any add ons since you are paying extra but not this spa. The massage was hardly 10 minutes in total. I spent $236 for a scrub which was supposed to entail a 50 minute salt scrub and massage.

This Spa really did not give me my money's worth. I do not gamble and i was not there for anything else. I only came to Foxwoods on this trip to try this spa out. I am a big spa person, so I am speaking from experience.

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